UX Research & Strategy
01I talk to your users and find the exact spots they get stuck. Then I fix them.
- User interviews
- Journey mapping
- Usability testing
- UX audits
Hi, I'm Durga — senior product designer
design
for fintech &
B2B SaaS.
8+ years crafting software people can use without needing a manual. Trusted by teams at Vestas, Dhani and EyeOnTask.
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Nepali Vivaah
Based in India · Working worldwide
About me
Most designers make things pretty. I fix the friction that's quietly costing you revenue.
I'm a product designer who works on the messy parts of software: complex workflows, data-heavy dashboards, money flows people need to trust. I talk to your users, find where they get stuck, and ship designs your engineers can build without guessing.
Selected work
Four products, four very different users — from village retailers to 50M fintech customers.
Redesigned web and mobile for an FSM platform serving 1K+ clients in 26 countries. Play Store rating went from 2.8 to 4.4.
A rural-first shopping app for South Indian village retailers: regional languages, COD-first checkout.
Collapsed an 8-step bill pay flow into 2 taps with smart bill cards and BNPL autopay, for 50M+ users.
Data views, filters and alert surfaces so teams can act on AI insights without a data analyst in the room.
What I do
I talk to your users and find the exact spots they get stuck. Then I fix them.
Data-heavy screens turned into dashboards people actually understand.
Clean interfaces that don't look like boring enterprise software.
Fast, native-feeling apps that don't make people want to throw their phones.